DELIVERY & REFUND
Courier: Korean Post Office
Delivery areas: Worldwide shipping (except for eu. contacts www.options.org.uk)
Shipping cost: 30$
Shipping duration: 7~14 business days.
For remote regions, additional shipping charges may apply.
We will ship out your order upon confirmation of payment. There may be delays depending on the products.
Returns & Exchanges
Under these conditions, you may return the goods for a refund or exchange:
- Less than 7 days have passed upon receiving of your order.
- The tags have not been detached.
- The product hasn’t been worn outside.
Under these conditions, you may NOT return the goods for a refund or exchange:
- For accessories, underwear, and cosmetics, upon opening the packaging, you may not return the goods.
- When you have distorted the product, whether it was intentional or not.
- When the value of the product has dropped from usage of the product.
- When the value of the product has dropped due to the passed time.
- For purchasing products in order to copy it.
After we receive the returned goods, we will cancel your credit card. (For credit cards, you may be billed on the month of
purchase, but will be deducted from the next month’s bill. For detailed information, please contact your credit card company.)
Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes.
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped.
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.